Properties FAQs
Contracts-8
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- WHAT IS THE DIFFERENCE BETWEEN LEASEHOLD AND FREEHOLD PROPERTIES? A Leasehold property is a property that is leased out by Emaar Properties to a Lessee for a specific period of time. A Freehold property is a property that is sold outright for a specific purchase price to a Purchaser and there is no limit on ownership rights.
- WHY IS THE RATE OF MAINTENANCE FEES NOT SPECIFIED IN THE SALE AGREEMENT? The rate of maintenance fees is an amount that varies depending on the yearly costs and expenses involved in the maintenance, operation and upkeep of the common areas in the concerned community. However the Sale Agreement does mention the payment of maintenance fees.
- WHY DO WE SIGN SALE AGREEMENTS WITH SPRINGS, MEADOWS, ARABIAN RANCHES, DUBAI MARINA AND THE LIKE AND NOT WITH EMAAR? The Agreement is always signed between the Purchaser and the respective Company that is acting as the Vendor. However, the Vendor company is a subsidiary of Emaar Properties PJSC.
- Why does the Sale Agreement mention that if the customer is in default we charge him interest commencing on the date of default and when delay occurs on behalf of the Vendor the Customer has to wait? As the Vendor cannot accurately specify the date of completion of construction, the Sale Agreement specifies an estimated completion date for construction and allows the Vendor the right to reschedule the completion date within certain time limit beyond the Estimated Completion Date whereby the Vendor can delay the Completion of the project. The delays arise mainly only in cases where the Force Majeure is a factor.
- CAN WE AVAIL OF A SALE AGREEMENT IN ARABIC? Regrettably, for the time being, the Sale Agreement is printed in English.
- CAN I ADD OR DELETE THE NAMES FROM MY SALE AGREEMENT? From a legal perspective, deleting or adding names are considered transfers, and the customers would have to apply for NOC from Emaar for completing the required addition/deletion of names in the property ownership, and such transactions shall have to be recorded in the Land Department relevant Register. Also appropriate administrative fees shall have to be paid to the Vendor and transfer fees paid to the Land Department.
- WHAT HAPPENS IF I LOSE MY SALE AGREEMENT? You would need to attend the Contracts Helpdesk and sign and indemnity form. You will also need to provide us with either a police report or an affidavit signed in front of the notary public, citing the reasons for the loss of the contract. The veracity of your request will then be verified and if genuine, a new Sale Agreement will be issued upon payment of a nominal fee of AED 3,000.
- HOW MANY DAYS DOES IT TAKE FOR ME TO RECEIVE MY CONTRACT FOR SIGNATURE FROM THE DATE OF SALES LAUNCH? For off-plan properties purchased during launch, it can take the Vendor minimum 21-40 days in issuing the Sales and Purchase Agreement after purchase date as all sales are subject to approval and documentation compliance. The Vendor needs to ensure that down-payment, registration charges and oqood charges are cleared in full. At times, there is interdependency from Lands Department to get the plot numbers particularly for townhomes or villas which are printed on the agreements. For completed properties purchased which are also subject to approval and documentation compliance; the SPA issuance is usually between 15-20 days.
MORTGAGES-12
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- What is a Mortgage? A loan in which the borrower puts up the title/property documents to real estate as security (collateral) for a loan. If the borrower doesn’t pay back the debt on time, the lender can foreclose on the real estate and have it sold to pay off the loan.
- Why do I need to register the mortgage of my property with Emaar Properties? Emaar Properties will register the mortgage over any of its properties at the request of the purchaser of the property in its Property Register to protect the interest of the Bank in the said property. Emaar will also issue an undertaking letter / Consent to Mortgage and Charge / Sale Addendum to this effect. However, Emaar’s undertaking expires in the event of completing the title deed registration or full repayment of the loan, whichever is earlier.
- When and where can a mortgage be registered at Emaar Properties? You may visit our Customer Care Centre at Emaar Square, B2, G Level or apply for a request for mortgage registration/ discharge via E-services available on Emaar App/ website: www.emaar.com
- Why do I need to pay a mortgage registration fee? A nominal fee of AED 5,000 is charged for registration of the mortgage with Emaar to cover all administrative costs. Emaar also provides an undertaking to the Bank / Financial Institution to protect the interest of the Bank / Financial Institution in the mortgaged property.
- What do I need to do in case my property was previously financed and I need to change my lender? You would need to apply for the Discharge of the existing Mortgage / Charge over the property and register the new Mortgage / Charge. This needs to be done both at the Emaar office and Dubai Land Department.
- Do I need to register my mortgage at the Land Department as well? Yes, it is mandatory to register the mortgage at the Dubai Land Department.
- Can I send my representative to complete the necessary documentation for the Registration of Mortgage and Charge of my property? Yes, provided the concerned representative has a notarized and legalized Power of Attorney from all the owners of the said property stating that the attorney has been given the power to sign for discharge of mortgage requests.
- How many days does it take for the registration of mortgage and charge to be processed? It takes 10 working days for the registration/ discharge to be processed.
- Can I transfer my property if it is mortgaged? The Purchaser will have to provide a clearance letter from the financier regarding settlement of all dues towards the property to initiate the transfer.
- Is it essential to avail of life insurance when buying a freehold property with Emaar Properties? No, Emaar does not require life insurance from any of its Purchasers. However, if any of our Purchasers are availing of a mortgage loan facility from a Bank / Financial Institution, they may require life insurance.
- How does the documentation provided to the Lender of the mortgage loan differ in nature? For information on document requirements, kindly visit the below link:https://properties.emaar.com/wp-content/uploads/2020/06/Emaar-Detailed-Registration-Guide_Registration_210X297mm_20180221_PropertyTransfer_tcm223-119740.pdf
- What documents do I need for registering the Discharge of Mortgage and Charge? For information on document requirements, kindly visit the below link:https://properties.emaar.com/wp-content/uploads/2020/06/Emaar-Detailed-Registration-Guide_Registration_210X297mm_20180221_PropertyTransfer_tcm223-119740.pdf
PREFERRED ACCESS-5
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- What is Emaar Preferred Access? The Emaar Preferred Access Programme is a customer-oriented initiative that has been launched to provide long-term investors and end-users the opportunity to make investments in our new project launches.We have launched the initiative because we realised that due to the strong response to our project launches, several end-user and long-term investors missed the opportunity to buy an Emaar property.The Emaar Preferred Access Programme is subject to the below terms and conditions.
- What are the terms and conditions of the Emaar Preferred Access Programme and the ensuing sale?1.Subject to the below terms and conditions Customers shall have the option to avail of the “Emaar Preferred Access” Programme (“Programme”) either online at the time of registration for launches or by visiting the Emaar Sales Centre. Emaar reserves the right without any liability whatsoever to refuse or reject at its sole discretion any request made to avail of the Programme or to require additional conditions for accepting the same.2.Opting for and availing from the Programme does not bind Emaar to sell any property. The purchase of any property is subject to availability, agreement on Emaar’s relevant terms and conditions of sale and final approval of the sale of the property by Emaar.3.Customer would have the choice to register on the Programme either through online or at Emaar Sales Centre(s).4.The enrollment to the Programme is irrevocable and non-transferable and cannot be used to purchase properties in the name and/or for the benefit of third parties.5.Any property purchased under the Programme is non-transferable prior to the payment of fifty percent (50%) at least of the purchase price of the purchased property. Nonetheless for full floor purchase, no transfer/assignment shall be allowed prior to its handover.6.Twenty percent (20%) of the total value of the purchased property or a higher percentage as may be requested and increased from time to time by Emaar at its sole discretion is required to be paid at the time of purchase. 7.All documents required by Emaar must be submitted to Emaar at the time of purchase. 8.Additional terms and conditions shall apply including without limitation the terms and conditions of online registration for launches. 9.Emaar reserves the right at any time at its sole discretion and without any liability whatsoever to cancel the Programme, change, add to, vary or amend any of the terms and conditions of the Programme including without limitation the down-payment value, the restrictions on re-sale, payment terms and modality of payment, etc. and/or cancel modify or suspend any of the privileges and benefits under the Programme and/or cancel, withdraw or suspend the enrolment of any customer to the Programme and the ensuing privileges/benefits.
- Does registration to the programme and following all conditions guarantee a purchase opportunity? The allotments of homes in the Emaar Preferred Access Programme will be based on demand and the number of units available.
- How do I register for Preferred Access? When online registration opens for launch, customers will be directed to a field for the “Emaar Preferred Access” Programme. Online registration is only applicable for a launch. For an investment that is not linked to a launch, customers may directly contact the Emaar Sales Centre.
- Is Preferred Access given as a one-time only opportunity or will this be on-going for all future launches? The “Emaar Preferred Access” Programme is on-going and can be availed of by customers every time they register online.
PROPERTY-18
- What is a Home Orientation? A Home Orientation is an opportunity to visit your home with one of Property Handover executives.. During the Home Orientation, any matters that require attention will be recorded on a Home Orientation checklist Emaar’s Property Quality Assurance Department (PQA) will liaise with the Contractor to ensure all observations as recorded on the checklist (subject to acceptance by PQA and consultants) are rectified.
- Can Emaar provide a visit visa for my home orientation/ handover? No, Emaar does not provide visit visas for customers.
- Can I authorize someone to do the orientation in my behalf? Yes, provide us with an authorization letter with the name and number of your representative, clearly stating that you wish to authorize him to conduct the orientation on your behalf. Please include a copy of your passport for signature verification.
- Can I change my home orientation date? Yes, you can change your home orientation date once, as long as it is within the period scheduled for the handover of the project.
- Can I go for a second home orientation to make sure that all snags are rectified? Only one home orientation per unit is conducted based on what is stated in the Sales Purchase Agreement. However, should you find any pending snags after you take handover of the property, then you may report the same to Emaar’s Quality Assurance team by either calling the Contact Centre on 800Emaar (800 36227/ 9714 3661688) and raising a service request or by sending an email to pqa@emaar.ae. You may also visit Emaar Customer Centre at Emaar Square Building 2 to report the issues.
- Can I make changes to my Villa? Yes, as long as these changes will not effect the external façade and structure of the villa. However, before making any alterations, you first have to obtain a No Objection Certificate from Emaar. Please note that all external changes are not allowed.
- Can I rent my property once it’s handed over to me? Yes, you can rent out your properties.
- Will my villa be exactly the same as the one I saw at the Sales office? Please keep in mind that the show villas at the Sales offices have a luxury finishing which is different from the standard finishing. If you want a luxury finishing in your home please inform the Sales office at the time of purchasing your property. Keep in mind that this will result in the price being adjusted accordingly.
- What is the Property Handover Process? In order for a customer to take handover of their property, he/she/they must produce all the necessary documentation after which he/she/they can take possession of the property. The documents required are as follows:Single Owner:•ORIGINAL ‘Certificate of completion of payment’.•Copy of Application for Land registration.•ORIGINAL DEWA security deposit receipt.•ORIGINAL Passport or a recognized Government ID for identification.Joint/ Multiple Ownership: •ORIGINAL ‘Certificate of completion of payment’. •Copy of application for Land Registration. •ORIGINAL DEWA security deposit receipt. •ORIGINAL Power of Attorney or Notarized Letter of authorization from all owners/ spouses (if they are not present). •ORIGINAL Passport or a recognized Government photo ID for all owners. Note: Multiple ownership also includes spouse and a notarized letter will be required if either party is not present. Company Ownership: •ORIGINAL ‘Certificate of completion of payment’. •Copy of application for Land Registration. •ORIGINAL DEWA security deposit receipt. •ORIGINAL Trade License. •ORIGINAL notarized Letter of authorization on company letter head signed by the authorized signatory authorizing the representative to do the handover. •Copy of Passport of authorized signatory (for signature verification). •Original Passport or a recognized Government ID of authorized representative. Authorization on behalf of owner: •ORIGINAL ‘Certificate of completion of payment’. •Copy of application for Land Registration. •ORIGINAL DEWA security deposit receipt •ORIGINAL Power of Attorney or Notarized Letter of Authorization from all owners. •Passport Copy of all owners. •ORIGINAL Passport or recognized Government Photo ID of authorized representative. Note: All notarized letters of authority / power of attorneys must be attested by Dubai Courts or if you are living overseas, to be notarized by the UAE embassy in the country of origin and by the Department of Foreign Affairs in the UAE. Note: All Properties finance through Islamic Banks will be handed over in the presence of an authorized bank representative only or on submission of an Original No Objection Letter from the bank.
- What will owners receive, when they take handover of their properties?Apartments Upon taking handover of Apartments, owners will receive:•Keys to their unit.•Homeowner’s manual.•List of important phone numbers.•Car Parking Number. •Access cards / Transponder (where applicable). •P O Box Keys (where applicable). Villas Upon taking handover of Villas, owners will receive: •Keys to their Villa. •Homeowner’s manual. •List of important phone numbers. •Car Security Sticker.
- When can I do my home orientation? You will receive a call from our Property Handover Department to schedule an appointment for your Home Orientation.
- Who is eligible to apply for a residence visa? Emaar does not sponsor residence visa’s to homeowners; however they are eligible to obtain a multiple entry visit visa subject to the property being registered at the Land Department (i.e. Title Deed issued) with a property value of minimum AED 1 million. If the original purchase price was less than 1 million and now as per the current market value, the property is worth 1 million or more; then the customer should obtain an evaluation letter from Land Department stating the same. Customers can then approach Emaar- Customer Care Department at Emaar Square, B 2, G level to request for NOC (No Objection Certificate) to Dubai Immigration in order to be able to obtain the multiple entry visit visa.Alternatively, you can request for the NOC for Visa via E-services available on our website www.emaar.com or on our Emaar App.
- How long does the Visa process take? For issuing NOC to immigration it takes 6-8 working days.
- How can I transfer my DEWA accounts? The following documents are required to transfer the DEWA accounts:-• Completed DEWA form duly signed.• Agreement of Sale.• DEWA deposit:- AED 2000 for apartments / AED 4000 for villas & townhouses and reconnection charges as applicable.• Passport copy with Residence visa page.Note: These requirements are subject to change without prior notice from DEWA. For additional information please contact DEWA.Note: Please note is mandatory to transfer the DEWA account onto your name prior to taking the handover of the property even if you are planning to lease out your property.
- I want to sell my property but haven’t paid in full, can I get the keys to show the property to a prospective buyer? Unfortunately, we can only give the keys upon handover to the customers after all entire payments and all associated formalities are completed.
- Is it possible to get the keys to my home one day before the handover date? Under normal circumstances, we will issue keys only on or after the handover date. If there is special circumstance under which you need to receive the keys prior to the handover date (subject to complete payment) kindly approach the Property Handover department with your request for consideration.
- My property is mortgaged and my bank wants to conduct an evaluation of the property prior to making the final payment. Please advise how I can arrange this? Property Handover will facilitate for an evaluation visit to the property upon request from the concerned bank and payment of Dhs 1000 as evaluation visit fees. During the visit an executive from Property Handover shall accompany the authorized evaluators and provide access to the unit.Documents required.• Authorization letter from the property owner authorizing the bank to evaluate the property• Authorization letter issued to the Valuator by the mortgaged Bank, authorizing them to do the evaluation on behalf of the Bank.• Trade License copy of the Valuation Company.• Valid company ID of the Valuator.• Receipt of AED 1000 payment. Note: Property Evaluation visits will only be considered for mortgaged properties where snags have already been completed and shall strictly be restricted to two individuals from the Valuation Company. Only 1 evaluation visit will be permitted per property and subsequent requests will not be entertained. Property Handover or its executives will not be involved in the actual evaluation process or the outcome of the same. For arranging the visit for evaluation you may contact Emaar Contact Centre on 800-EMAAR (36227)/ 9714 3661688 and place a request.
- I have recently been issued a Title Deed from Land Department but there is no mention of the parking bay number assigned to my apartment or I have recently been issued a Title Deed from the Land Department but the parking bay number given is wrong? Can Emaar assist? You may approach Property Handover who will arrange for a letter to be issued to you detailing the parking bay number assigned to your apartment. This letter will be issued upon payment of a fee of Dhs 500. Please call Emaar Contact Centre for more information.
PROPERTY ALTERATIONS AND HOME IMPROVEMENTS-19
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- I want to carry out some modifications works to my property. Do I need permission? Yes, any home modification or improvement requires a No Objection Certificate (NOC) from Emaar Community Management. You may refer the Home Modification Guidelines document to ensure that the planned works are in line with guidelines. To apply for a NOC, please log onto your community portal and select ‘Home Modifications’ from the side bar.
- Do I need to apply for NOC if I want to do landscaping in my garden? Yes. For soft and hard landscaping works, you need to apply for a NOC.
- I want to build a pergola in my garden. Do I need to seek permission? Yes. Installing a pergola in the garden requires a NOC. Kindly refer to the pergola conditions in the modification guidelines to ensure that it is in line with guidelines.
- Can I renovate my kitchen and bathroom? Yes. This is a part of internal modifications and requires a NOC.
- Can I make changes to my balcony/terrace? Any external modifications that will change the aesthetics of the villas are not permitted. Kindly refer to the Home Modification Guidelines to understand the modifications that can be carried out in the balcony.
- Can I increase the height of my boundary wall? It is not permitted to increase the height of the boundary wall. For privacy reasons, it is recommended to plant trees or hedges and for other options, please refer to the Home Modification Guidelines.
- Can I change the existing landscape in front of my villa in the common area? No. Changes in the common area landscape is not permitted as it is a part of the community area.
- I want to build a swimming pool. Do I need to seek permission? Yes. NOC is required constructing a swimming pool in the property. Any home modifications to the villa and in the garden must have a NOC.
- Can I repaint the exterior walls of my villa? Yes. Please note that it is permitted to repaint the external walls of the villa, however a NOC is required to ensure that the colour theme and uniformity of the community is maintained.
- I wish to carry out internal painting, A/C cleaning, repairing of damaged sanitary wares, fixture and electrical accessories, do I require to obtain a NOC? Works like interior painting and regular maintenance work do not require a NOC from Emaar. However, your contractor must obtain an entry permit to get access to the community and carry out maintenance works.
- Can I begin home modifications or improvement works in my villa while it is under construction or prior to handover? No. Home modification work is not permitted prior to handover of the property.
- What is the time frame required to obtain a NOC? For soft landscaping and external painting applications, your request will be processed within two working days and for minor and major works, your request will be processed within three working days from the day of submitting all required and correct documents and works applied for are in line with the modification guidelines. Hence, please plan your works accordingly.
- How do we know that our NOC request has been approved? You will receive an email notification and you will be able to download the NOC online from the portal.
- What is the next step after obtaining the NOC? You need to share the copy of the NOC to your contractor to obtain necessary access permit to start the work. However, for major works which require DM/DDA approval, your contractor/ consultant must obtain DM/DDA approval prior to commencing the works.
- Does Emaar have a list of approved contractors? No. There is no list of approved contractors or consultants. The homeowner can appoint his/her preferred Dubai-licensed contractor or service provider.
- Where can I get the drawings and paint code for my property? The property information is available online. You may visit the community portal and log in to your account and click on ‘My Documents’ on the side bar menu. Please click on the available button to access the villa drawings and paint code. If drawings and paint codes are not readily available, you may place a request online and you will receive these in your registered email address.
- Can my contactor work during the weekends? Work timings are from 8 AM to 5 PM on all days, except Fridays and public holidays. However, works generating noise and disturbance to neighbours should be avoided between 1 PM and 3 PM.
- Can a tenant apply for modification works? The tenant can apply only for the following works like soft landscaping, paving work and planter boxes.
- Can I change the contactor whilst the works are ongoing? Yes, you have an option to change the contractor online by logging into the portal. Please refer to the video tutorial for changing the contractor.
- The modification works have not been completed, can I renew my NOC? Yes, you have an option to renew the NOC online by logging into the portal. Please refer to the video tutorial for NOC renewal.
- How can I see the status of my application? Please login to the community portal and access the Home Modifications option on the menu. The application status will reflect in the status bar.
- Can Emaar provide consultation for my planned modification works? The owner should appoint a consultant/contractor and share the modification guidelines, discuss and agree that the modifications are in line with the guidelines. Emaar will then review and provide approval for your modification works.
- Can I add additional works or make changes in the plan submitted? No, it is not allowed to make changes from the approved plans. If you are planning to make any changes, you have to apply for a new NOC.
- Why is the security deposit required? The security deposit is required to safeguard the common area facilities and infrastructure against damages that may be incurred by the contractor whilst the works are ongoing.
- Do I need to notify my neighbours prior to starting the works? It is recommended that you notify your neighbours and to schedule noisy works to avoid any inconvenience to your neighbours.
- Why do I need to apply for inspection after completing the works? The inspection is required to ensure that the works are carried out are in line with the conditions of the NOC and after which the security deposit will be refunded.
- What is considered as unauthorized modification? Any works that are done without an NOC and works not in line with the guidelines are considered as unauthorized modifications. Unauthorized modifications may result in issuance of notice of violation with applicable penalty and in addition, it may lead to legal action in coordination with relevant local authorities.
- Can I install additional air conditioning units? Installation of an additional air conditioning unit is not allowed, however replacing the existing ones in the same location is permitted. No AC unit or conduits should be installed on the external surface of the boundary walls or villas.
REGISTRATION AND TRANSFERS-27
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- Why do I have to pay transfer fees to Emaar Properties upon transferring my property? Emaar charges an admin fee for issuance of NOC for Transfer. This transfer is registered in Emaar’s Property Register and subsequently to be completed at the Land Department. The fee is part of the administrative charges involved in completing the transaction.
- What are the documents that are required for an NOC for Transfer? For information on document requirements, kindly visit the below link: https://properties.emaar.com/wp-content/uploads/2020/06/Emaar-Detailed-Registration-Guide_Registration_210X297mm_20180221_PropertyTransfer_tcm223-119740.pdf
- How many people need to attend the transfer of my property? The transfer needs to be attended by both the Transferor/s, Transferee/s.How may I apply for the NOC for Transfer?You may visit our Customer Care Centre at Emaar Square, B2, G Level or apply for a request for NOC for transfer via E-services available on Emaar App/ website:www.emaar.com
- Will Emaar issue me a Visa after I complete the Purchase of my property? No, Emaar is not allowed to sponsor any visa’ s as per instruction from Dubai Immigration. Eligible customers can apply for an NOC from Emaar to Dubai Immigration for a multiple entry visit visa subject to terms and conditions.
- When and where can I collect my NOC for Transfer from? You will receive an automated notification once your NOC is ready. The NOC can be collected from Emaar’s customer Care office at Emaar Square, B2, G Level.
- Can the NOC for transfer be collected by anyone? The NOC can be collected only by the property owner/ legal power of attorney holder.
- Which properties are eligible for registration of land? All property types need to be registered/ pre-registered with the Dubai Land Department as per law.
- Where can I submit my application for registration? You may visit our Customer Care Centre at Emaar Square, B2, G Level or apply for the registration via E-services available on Emaar App/ website:
- Do I need an appointment, or it is a walk-in procedure? Transactions are done either by walk-in or via E-services. Please note that we do not arrange appointments for carrying out transactions.
- Can any owner from any project register their property? Yes, all projects can be registered.
- If I don’t register my property now, can I do it at a later stage or is there a deadline? There is no deadline; however it is mandatory to complete the land registration for all completed projects as per Land Department’s law. Failure to register is the purchaser’s obligation and responsibility.
- What happens if my property is scheduled for transfer during the registration period? Should I first register the property and then apply for transfer? Yes, the property must first be registered with the Land Department and only then can any transaction request can be accepted.
- If I own a property in an incomplete project, when will I be able to register the property? The property can be registered/ pre-registered soon after the purchase.
- How will I be notified regarding completion of my Registration? Once your registration is completed, you will be contacted by Emaar to collect the registration documents and proceed to the Land Department for issuance of the title deed.
- Can I register my property on the same day that I clear my outstanding payments? Yes, you can clear your outstanding payments after which you can proceed to apply for the registration.
- Do I need to turn up in person for the registration process? You may apply in person, or else you can authorize someone on your behalf to register the property with an authorization letter.Alternatively, you can apply for a request for registration of your property via E-services on our Emaar App / www.emaar.com
- Is a power of attorney mandatory if I am not able to register in person? No, registration can be done via an authorization letter only.
- Can mortgaged properties be registered? Yes; all mortgaged/ financed properties must be registered. A NOC from the Financial Institution addressed to Land Department will also be required for this purpose-please refer to the Land Registration fact sheet for the requirements:https://properties-emaar-com.azureedge.net/wp-content/uploads/2020/06/Emaar-Detailed-Registration-Guide_Registration_210X297mm_20180221_PropertyTransfer_tcm223-119740.pdf
- My property is mortgaged. I don’t have the original contract to apply for the registration? You can provide the certified copy (from the financial institution).
- What are the registration fees? The registration fee as of date payable to Dubai Land Department is 4% of the contract value. If the property is mortgaged; a mortgage fee of 0.25% of the mortgaged value plus AED 10 is also applicable. Please also refer to our fact sheet on registration under the following link:https://properties-emaar-com.azureedge.net/wp-content/uploads/2020/06/Emaar-Detailed-Registration-Guide_Registration_210X297mm_20180221_PropertyTransfer_tcm223-119740.pdf
- Why should I pay registration fees while I have paid fees to Emaar when I transferred my property? This fee is paid to the land department, which is applicable for the current owner’s property to be registered.
- What is the mode of payment for the registration fees? Manager Cheque / Banker’s Draft payable to Dubai Land Department.
- How many days will it take to issue and deliver the title deed? Please note that the registration will be completed within 5 working days at Emaar. Following this, Emaar will notify the customer to collect the registration documents and proceed to the Land Department for issuance of title deed.
- Who will inform me about the title deed collection? The title deed can either be collected directly from the Land Department or is forwarded to Emaar’s office. Customer will receive an automated SMS/e-mail upon receipt of the title deed to collect the same from Emaar’s Customer Care office.
- Is there a certain period within which I have to collect the Title Deed after notification? Title Deed will be held by Emaar until the customer comes to collect the same. No specific time will be given for collection.
- After the registration of the property and issuing the title deed, if I wish to sell my property what will the procedure be? The customer will have to proceed with the transfer through the Land Department, however after obtaining an NOC from Emaar for transfer.
- What are the contact details for further clarifications? Tel: 800-EMAAR (800-36227) Fax: +971 4 367 3011customercare@emaar.ae
SUCCESSION-3
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- What happens if one of the joint owners passes away? Should the contract be changed in Emaar to reflect the fact that one owner has passed away? Article 11 of the UAE Civil Code states that “The law of the state of which a person has the nationality shall apply to the civil status and competence of such person”. In line with this, Emaar has established procedures for Transfer on Succession to the next of kin upon the demise of the owner/ one of the joint owners of the property.
- Is a will sufficient enough to change the ownership after my death? A will is not sufficient enough for change in ownership unless the same is confirmed by Dubai court or equivalent and a succession certificate is issued.
- Can I add my children’s’ names to my Sale Agreement to protect the interest of my family in the event of my death? In the event of a death, then UAE property and Sharia Law will be followed for transfer on succession; or as authorized by Dubai court or equivalent via a court order.